3 ms·

Believe me, any dealer will happily escort you thru a similar order process if you're paying list price.

• paranoidrobot 8y ago
  Problem is, some people don't want to be "escorted", they just want to be able to look through the options and pick for themselves. One family member bought a Mazda, and then two months later it was stolen from their home, stripped for parts and burned. Insurance would only pay out in the form of a cheque to a dealer, and the dealer would only deal in-person, even when told they just wanted an exact replacement for the previous car. The sales guy wanted the opportunity to upsell on some other feature, rather than take the guaranteed sale. Even now, with the advent of the internet, it's stupidly difficult to figure out what options are available, their pricing, etc and to configure a car. Oh no, you have to visit the dealer to know all that. Bullshit, the dealer's doing it online, why can't I?