Ah yes, a board made up of 5 people who work on this in their spare time is expected to be as organized as multimillion-dollar nonprofits. /s Sarcasm aside, I

Ah yes, a board made up of 5 people who work on this in their spare time is expected to be as organized as multimillion-dollar nonprofits. /s Sarcasm aside, I don't know what decisions you're referring to which "aren't made at all, anywhere" -- the board agreed to a cost increase for server hosting earlier this year so we could switch providers. You put "website" in scare quotes, and I don't know why -- in fact they deployed a new website last week, which is much better organized than the previous one was. The point is, Haiku, Inc. is not as responsive as we'd like, indeed. But the money isn't going into a black hole, and they do pull together to get things done when we really need it.