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He's saying that when it comes to serving customers, there are critical concerns besides how good the burger is. E.g. Low cost, made quickly, scalable (easy to
by jlawson 8y ago
He's saying that when it comes to serving customers, there are critical concerns besides how good the burger is.
E.g. Low cost, made quickly, scalable (easy to train workers from any culture, uses ingredients that can be sourced at scale across the globe, etc), consistency (burger is always up to standard regardless of time or place).
Serving customers is not a contest of who can make the best burger.
- sooheon 8y agoStill, his point is easy to turn around on him. Why is he "just" a business coach, selling his personal labor? Why trust what he has to say if he isn't CEO of the world's largest MNC for business coaching services? It's easy to take it ad absurdum as well: if any pundit or political scientist thinks they have better ideas than Trump, why aren't they the sitting leader of the free world?