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I agree with your basic point about not grabbing the pitchforks out just yet, but wouldn't it be nice if online businesses had to be accountable in a reasonable

I agree with your basic point about not grabbing the pitchforks out just yet, but wouldn't it be nice if online businesses had to be accountable in a reasonable timeframe to all of their customers (especially when it comes to handling money that is due to the customer) and not just people who happen to have large twitter followings?

mirimir 8y ago
Well, I actually would expect someone to be checking Twitter and HN ;) But maybe they've given up paying attention, given the other stuff going on. Or maybe overwhelmed and frustrated.