I would not expect my ISP to have access to my plaintext WIFI password. The ISP agent should either be able to push a new WIFI password via the internet link (i

I would not expect my ISP to have access to my plaintext WIFI password. The ISP agent should either be able to push a new WIFI password via the internet link (in a secure authenticated manner) or ask the customer to hold a button on the device to reset it to its default password.