Right, they've clearly put a lot of amazing work on the engineering side, but sadly, this is something that really need more humans. Especially in the edge case

Right, they've clearly put a lot of amazing work on the engineering side, but sadly, this is something that really need more humans. Especially in the edge cases. I don't know if anyone remembers how bad Steam customer services used to be. They tried super hard to use engineering to solve it and it was awful. They finally gave up and hired more people and now it's much better. This definitely isn't an easy problem as some make it, but yeah I don't think the answer lies in better algorithms. You just need a lot more partner supports that actually assist creators who run into issues.