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I have to mention that having seen the software used that the UI is awful. Perhaps this is mandated by the hospital customers or made difficult by HIPAA. Howev
by kurthr 8y ago
I have to mention that having seen the software used that the UI is awful. Perhaps this is mandated by the hospital customers or made difficult by HIPAA.
However, when the database for patient records of two Epic systems in the center of silicon valley do not interoperate that is just embarrassing. When the designated procedure for a patient transfering to a hospital is, "print out the entire record, fax it to the hospital, hand re-enter all data, shred both copies of patient data" that is asking for horrible transcription errors and missing data. Sorry, no donut.
- goda90 8y agoIs your experience with Epic from over a decade ago? Transferring patient data, especially between two Epic systems, is much easier than that. As far as the UI goes, over the last four years Epic has had a big push to hire experts and make processes to help develop and test good user experience, as well as trying to make it look better. But that takes time in a big, old, complicated system, and you still have hospitals who haven't upgraded from 3+ year old versions. The latest version already looks immensely better in lots of areas, but you also can only do so much to make an easy to use program that also gets dense medical data in front of the right pairs of eyes so that patients don't die.
- hanklazard 8y agoYes, the UI is complete garbage. Re: record transfer, I recently found that there is a way to create an encrypted file from the patient’s chart that can be emailed , put on a flash drive, whatever. I’m planning to give it a try soon, but in the meantime, my clinic still uses the prehistoric method you describe.