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Have you ever worked a support role for an application? Regular users have amazing blind spots. Also you’re not giving slack enough credit for their smooth onb
by jackvalentine 8y ago
Have you ever worked a support role for an application?
Regular users have amazing blind spots. Also you’re not giving slack enough credit for their smooth onboarding process.
- u801e 8y ago> Regular users have amazing blind spots. Of course, but I don't think that Slack has done a better job with this compared to previous solutions. In a lot of ways, it's worse given its performance issues. For example, I never experienced UI lag in a chat application until I used Slack (comparing it with UIs like a GUI IRC application, AIM, ICQ, MSN messenger, Yahoo messenger, Skype, etc). Second, auto-completion and search do not work like they do in previous chat applications (or other applications in general) due to infinite scroll and the default of doing a global search instead of just limiting it to the chat or group. Third, the fact that you're forced to join some channels because you were invited or can't leave a channel because you're the last one in it are other issues that come to mind.
- jackvalentine 8y agoSlack’s performance issues have nothing to do with the people using it’s abilities. As much as it annoys me too, it appears that people actually using it have enough tolerance for it that it doesn’t matter.