When I was consulting I had a client whose google ads stopped working for six weeks. She was spending $500 a week in ads, but Google wouldn't do anything to fix

When I was consulting I had a client whose google ads stopped working for six weeks. She was spending $500 a week in ads, but Google wouldn't do anything to fix or even acknowledge the issue. I also had Google accuse me of "click fraud" on a website I ran in college- they stole about $300 from me, with no ability to appeal. Google's support- even for paying customers- is abysmal.