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That’s what they said they’re going to do.
by akerl_ 8y ago
That’s what they said they’re going to do.
- chatmasta 8y agoIt remains unclear. From the blog post, it sounds like they banned a number of accounts, and now are manually unbanning some of them.
- akerl_ 8y agoThe line you quoted is specifically clarifying what they will be doing moving forward, which is blocking connections from sanctioned countries. Their post as a whole is their apology for the prior method, which did deactivate accounts.
- chatmasta 8y agoRight, and their blog post also says that after de-activating accounts, they have restored access to some of them. So what about all the accounts they banned but have not unbanned? What if one of those accounts has only ever connected from an embargoed country, but travels in the future to a non-embargoed country? Will it be able to use Slack? (Put another way, it seems like they’re saying some accounts remain de-activated. So which is it? Accounts are de-activated or IP addresses are blocked?)
- akerl_ 8y agoThat’s a hedge in case they missed somebody. If they said “we unbanned all the accounts” but via a search error they’d missed one, and that person commented “no, liars, I’m still banned”, it would be a whole new round of controversy. So instead they say that they got most of them and if they missed you, ping their support team and they’ll fix it.
- bad_user 8y agoWhy didn't they do that in the first place then? This wasn't a bug, but a management level decision.
- akerl_ 8y agoBecause their management made a mistake. It does happen.
- bad_user 8y agoBlocking people's accounts based on their affiliation with certain countries, instead of blocking just IPs and with no prior warning given is a pretty serious mistake to make. What made matters much worse for them was that their algorithm failed, also blocking unaffiliated with any of the embargoed countries. But the design itself is the bigger problem. "It happens" is a poor excuse. What if people with blocked accounts lost revenue due to Slack's decision? Will Slack pay for the damages?
- xena 8y agoWhat else do you want us to say? We're not omniscient.