I have a feeling when someone said "have you been to the dmv" they were talking about the length of time things take, not the monetary costs associated with pro

I have a feeling when someone said "have you been to the dmv" they were talking about the length of time things take, not the monetary costs associated with producing a license. In that case the GP would be talking about appropriating more money for more DMV employees so that people could be done with their business their more expeditiously. In your case, you're talking about monetary efficiency which is a different thing and might be better served by less employees serving the people. And I guess it's up to society to decide where that line should be drawn in terms of both monetary efficiency for the tax payer and temporal efficiency for the person waiting in line.