3 ms·
In addition to NHS.UK there is the Empower the Person programme that is all about supporting patients to access the right service first time. Have a look at www
by jjameswalk 8y ago
In addition to NHS.UK there is the Empower the Person programme that is all about supporting patients to access the right service first time. Have a look at www.nhs.uk/transformation Recent example of improvements shows a GP Practice reducing many weeks wait times for GP appointments to a day or two by introducing triage and Online Consultations. There is also 'channel shift' by pointing patients at more appropriate services: 111 Online, Community Pharmacist etc