4 ms·

>And even GDS isn't getting it right. Some mind-blowing examples of that are the Government Gateway replacement, Office of the Public Guardian, Border Force and

>And even GDS isn't getting it right. Some mind-blowing examples of that are the Government Gateway replacement, Office of the Public Guardian, Border Force and Home Office... Yeah - I used money claim online this year to take a non paying client to court. It was a really nasty experience - the login is needlessly complex and had I not made manual notes I wouldn't have been able to log back in. Awful.

DanBC 8y ago
I think MoJ is not using GDS because they want independence from government.
spacescape 8y ago
Was that the new service in Beta https://www.moneyclaims.service.gov.uk/eligibility https://www.moneyclaims.service.gov.uk/eligibility Or the old one? https://www.moneyclaim.gov.uk/web/mcol/welcome https://www.moneyclaim.gov.uk/web/mcol/welcome
- rorygibson 8y ago
  The old one is, iirc, a clone of the PCOL (Possession Claims Online) system - another MoJ project centred around small claims. PCOL dates from 2006 (I should know, I helped work on it, mostly performance testing using CompuWare to locate & iron out horrible Hibernate-on-Oracle issues...) All of this was delivered by EDS, completely pre-dates the GDS stuff and shouldn't be considered anything to do with it. :)
- djaychela 8y ago
  It was the old one. Awful!