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It doesn't happen most of the time yet, but that doesn't mean it's a gamble. I wouldn't describe it as "extremely unlikely" We actually have figured out how to
by jarvuschris 8y ago
It doesn't happen most of the time yet, but that doesn't mean it's a gamble. I wouldn't describe it as "extremely unlikely"
We actually have figured out how to run public sector software projects successfully. It's not a mystery anymore.
There's a lot of barriers still to practicing agile service design within the constraints of most government organizations, but good results are consistent where you can carve out the space to implement it.
Look at "digital services" teams at every level of gov:
- UK Originals: https://gds.blog.gov.uk/ https://gds.blog.gov.uk/
- US Stormers: https://18f.gsa.gov/ https://18f.gsa.gov/
- US Normers: https://www.usds.gov/ https://www.usds.gov/
- CA State Child Welfare: https://cwds.ca.gov/ https://cwds.ca.gov/
- CA Benefits Enrollment: https://www.getcalfresh.org/ https://www.getcalfresh.org/
- CA Digital Services: https://github.com/CDTgithub/DigitalServiceOpportunities https://github.com/CDTgithub/DigitalServiceOpportunities
- MA Digital Services: https://www.mass.gov/orgs/digital-services https://www.mass.gov/orgs/digital-services
- Philadelphia: https://www.phila.gov/departments/office-of-open-data-and-digital-transformation/ https://www.phila.gov/departments/office-of-open-data-and-di...
- San Francisco: https://digitalservices.sfgov.org/ https://digitalservices.sfgov.org/
- NYC: https://playbook.cityofnewyork.us/ https://playbook.cityofnewyork.us/
- Boston: https://www.boston.gov/departments/digital-team https://www.boston.gov/departments/digital-team