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Also, grocery stores tend to be closer than other retail stores. At an average of 2.14 miles from the the average US consumer[1], added to the fact that most US
by kokokokoko 8y ago
Also, grocery stores tend to be closer than other retail stores. At an average of 2.14 miles from the the average US consumer[1], added to the fact that most US consumers that would pay extra for the use of a delivery service own a car, are delivery services actually solving a serious pain point for the majority of US consumers?
Is the experience of finding food on an phone or computer a tangibly better experience than doing it in person? Is having to plan in advance for what you want and the requirement of being home around the time of delivery actually a better experience than hopping in the car and driving 5-ish minutes and selecting the products in person? Do enough people trust someone else to select their produce? For some people I would say this is true. But is there a large enough subset of US consumers to justify the scale required for grocery delivery to be a viable mainstream service? Or is this more of a niche product?
I feel like this is different from other consumer goods, like electronics, where things like price comparison, selection, reviews, and research play a much larger role in the shopping experience and it is a mistake to assume that grocery is an analog to other consumer goods.
[1] https://www.ers.usda.gov/amber-waves/2015/august/most-us-households-do-their-main-grocery-shopping-at-supermarkets-and-supercenters-regardless-of-income/ https://www.ers.usda.gov/amber-waves/2015/august/most-us-hou...
From the cited article:
"The distance to the nearest supermarket or supercenter for the average U.S. household was 2.14 miles"
- petra 8y agoYes, driving 5 minutes isn't a big deal. >> selecting the products in person? How long does this takes ? And how is the experience if you're a busy mom with small children ? So yes. Maybe you're right. Maybe large-scale grocery delivery won't happen. But in-store pickup ? There's decent likelihood it would become a large scale service. And than, that would be a great time to scale a delivery business. High consumer density for pickup, leading to high delivery density with cheap prices, guarantees lots of online orders and that high delivery density.