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> What I find a lot of people miss when comparing Slack to IRC, is that not everyone using Slack is a developer. I know plenty of non-technical people who chat

by u801e 8y ago

> What I find a lot of people miss when comparing Slack to IRC, is that not everyone using Slack is a developer. I know plenty of non-technical people who chatted on IRC who were not developers. They just used the mIRC client on windows to do that. They also managed to configure their email and news clients to send and read email and browse usenet. I simply don't understand where the idea of needing a technical background came from for using something like IRC.

ry-n 8y ago
> I know plenty of non-technical people who chatted on IRC who were not developers > I simply don't understand where the idea of needing a technical background came from for using something like IRC. You don't have to be a developer but you do need a level of technical background higher than that of the average computer user. There are plenty of tech-savvy, non-developers who can get up and running with things like IRC. There are plenty more non-technical users who can't. Or at least wouldn't given the learning curve time commitment. I'm the only person in my family who would be able to sign on to IRC in under an hour whereas they'd all be able to have slack up and running in a matter of minutes.
- u801e 8y ago
  > You don't have to be a developer but you do need a level of technical background higher than that of the average computer user. Unless the technical skill of the average computer user has decreased substantially in the last 10 to 15 years, that shouldn't really be the case.
  - sotojuan 8y ago
    It has. Everyone uses computers now for less technical tasks, and some pretty much only use their phone or tablet.
    - gsich 8y ago
      Time to learn something then.
      - jackvalentine 8y ago
        Sure... they learned Slack.
        gsich 8y ago
        Nothing to learn there.
        rootkea 8y ago
        That's correct. Because it's the FLOSS devs who need to learn to empathize with the ordinary user. Disclaimer - A FLOSS dev here.
        u801e 8y ago
        > Because it's the FLOSS devs who need to learn to empathize with the ordinary user. If you were talking about using these protocols over a telnet session, then I would be more inclined to agree with that statement, but just installing an application, entering a server name and account credentials (the latter of which aren't needed for IRC), and connecting isn't any more difficult than creating an account on slack and connecting by entering the address in the browser.
        jackvalentine 8y ago
        Have you ever worked a support role for an application? Regular users have amazing blind spots. Also you’re not giving slack enough credit for their smooth onboarding process.
        u801e 8y ago
theamk 8y ago
I think this is to enable history and mobile, for example? Granted, I have not used IRC for a while, but last time I checked, the story for getting message history was "start a irc client inside a screen session on a server you own". And there were no mobile at all. (I remember writing a script which exported chat logs from my desktop client to text files available over HTTP... I'd then visit those pages from cell phone to see if I had any more messages. This is not the experience I would wish on anybody)
- u801e 8y ago
  For history, it's either local logging or having an always on client you can connect to (like a bouncer), but most people I knew would just switch their client on, chat for a while, and then close it. They didn't really care much about history. It was pretty much the same thing with newer chat services like ICQ, AIM, MSN messenger, etc. (though I think they started offering offline messages in later versions). As for mobile, my older Nokia phone had a Symbian IRC/XMPP client that I could use without any issues.

by u801e 8y ago

ry-n 8y ago

> I know plenty of non-technical people who chatted on IRC who were not developers > I simply don't understand where the idea of needing a technical background came from for using something like IRC. You don't have to be a developer but you do need a level of technical background higher than that of the average computer user. There are plenty of tech-savvy, non-developers who can get up and running with things like IRC. There are plenty more non-technical users who can't. Or at least wouldn't given the learning curve time commitment. I'm the only person in my family who would be able to sign on to IRC in under an hour whereas they'd all be able to have slack up and running in a matter of minutes.

u801e 8y ago
> You don't have to be a developer but you do need a level of technical background higher than that of the average computer user. Unless the technical skill of the average computer user has decreased substantially in the last 10 to 15 years, that shouldn't really be the case.
- sotojuan 8y ago
  It has. Everyone uses computers now for less technical tasks, and some pretty much only use their phone or tablet.
  - gsich 8y ago
    Time to learn something then.
    - jackvalentine 8y ago
      Sure... they learned Slack.
      - gsich 8y ago
        Nothing to learn there.
        rootkea 8y ago
        That's correct. Because it's the FLOSS devs who need to learn to empathize with the ordinary user. Disclaimer - A FLOSS dev here.
        u801e 8y ago
        > Because it's the FLOSS devs who need to learn to empathize with the ordinary user. If you were talking about using these protocols over a telnet session, then I would be more inclined to agree with that statement, but just installing an application, entering a server name and account credentials (the latter of which aren't needed for IRC), and connecting isn't any more difficult than creating an account on slack and connecting by entering the address in the browser.
        jackvalentine 8y ago
        Have you ever worked a support role for an application? Regular users have amazing blind spots. Also you’re not giving slack enough credit for their smooth onboarding process.
        u801e 8y ago

theamk 8y ago

I think this is to enable history and mobile, for example? Granted, I have not used IRC for a while, but last time I checked, the story for getting message history was "start a irc client inside a screen session on a server you own". And there were no mobile at all. (I remember writing a script which exported chat logs from my desktop client to text files available over HTTP... I'd then visit those pages from cell phone to see if I had any more messages. This is not the experience I would wish on anybody)

u801e 8y ago
For history, it's either local logging or having an always on client you can connect to (like a bouncer), but most people I knew would just switch their client on, chat for a while, and then close it. They didn't really care much about history. It was pretty much the same thing with newer chat services like ICQ, AIM, MSN messenger, etc. (though I think they started offering offline messages in later versions). As for mobile, my older Nokia phone had a Symbian IRC/XMPP client that I could use without any issues.