> Do people act this way because stuff doesn't cost enough? Cars cost 5-20x+ the price, not to mention fuel and insurance, and people get into car accidents al

> Do people act this way because stuff doesn't cost enough? Cars cost 5-20x+ the price, not to mention fuel and insurance, and people get into car accidents all the time. Cost has nothing to do with it. People aren't robots, they make mistakes. Good mass-market design is life-proof where possible. People will drop their phones, they will forget their phones in the pockets of the pants they just put in the laundry. Designers can either design for humanity as it is, or humanity as they wish it was, and the latter do all of us a disservice.