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My big complaint from HelloFresh was that while you can sign up online, you have to call them to cancel, which makes it hard to suspend for extended trips. Cons
by jen20 8y ago
My big complaint from HelloFresh was that while you can sign up online, you have to call them to cancel, which makes it hard to suspend for extended trips. Consequently I just cancelled once and never went back.
Having a more involved mechanism for cancellation than sign up is one of more nefarious "dark patterns" which I cannot stand.
- mattferderer 8y agoI've cancelled online many times. The only way I find them to be priced right is when they offer a deal. If these places could lower shipping costs somehow & get their prices down a bit while keeping quality high, I would gladly order more. I'm amazed places like Walmart, Target & large grocers haven't dominated this market with similar boxes you can pick up at a store or have delivered to your house.
- jen20 8y agoThe only option available to me was to call to cancel, though suspend was available online.