I'm sure everyone at Apple is very well paid. (Aside: I truly wish the canard that people who are not well paid must not be good at their jobs would finally di

I'm sure everyone at Apple is very well paid. (Aside: I truly wish the canard that people who are not well paid must not be good at their jobs would finally die.) There's a story I heard from a former coworker who worked at Apple QA during the time of the first iMac (take it as you will). The infamous puck mouse had hundreds of reports filed against it. They were vetoed, from above. So I would probably agree that Apple has a QA team, and that the company knew about this decided to ship anyway. I disagree that any of this is just "in the recent years", though. The Titanium PowerBooks fell apart easily. The 2013 Mac Pro has no internal expansion, but it's far from the first Mac to suffer from that. For any problem I hear about Apple's hardware today, I can think of other examples of it happening years or decades ago. Lacking a real escape key seems odd on the new MacBook Pro, but the (otherwise cute if big) Apple Adjustable Keyboard had the same problem (and not even the TouchBar as an excuse). And so on.