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Apple uses premium materials & packaging but they historically have not had very good engineering quality. This goes back years and years, too, it's not a recen

Apple uses premium materials & packaging but they historically have not had very good engineering quality. This goes back years and years, too, it's not a recent thing. Apple frequently does "Exchange and Repair Extension Programs" for these mistakes. I think it's unfair to blame their QA team, either, as some of the issues should have been obvious without QA. Like the recent 6-core macbook pros that didn't receive a thermal capacity or VRM upgrade in response to using a CPU with a higher power usage. It's just not really a thing Apple does. They focus their engineering on the parts you physically see & touch, not the ones you don't. They just deal with that later with repair & replacements programs or crude workarounds.

chemmail 8y ago
You refer to Apple like only one person works there. There are hundreds of thousands of engineers making hundreds of products with thousands of suppliers. Have you even opened a few devices yourself? The engineering in most other phones are pretty trash compared to how easy it is to work on Apple mobile devices. Their iPads are the most reliable things ever made. I have almost never seen a truly dead iPad while anything Samsung tablet that does not power on goes in the trash. If you have an Apple mobile device you will find TONs of people willing to fix it. Other brands? Good luck. Their computing devices though...
- JoeAltmaier 8y ago
  There are only 100K total employees at Apple. Engineers number a small fraction of that. And not hundreds of products - the total is much less than 100, and only that high because of the different configurations of the same product. The reliability thing is true.
- kllrnohj 8y ago
  iPads may be Apple's unicorn then because right now there's an extended repair & replace program for the iPhone 6 plus, iPhone 6s, iPhone 7, iPhone 8, and iPhone X. The narrative that it's reliable & well-engineered doesn't at all match the fact that nearly every single phone they've made in the last few years needed a special warranty program for a common issue. And that's ignoring things like antennae-gate & bend-gate, too, these are issues that Apple themselves are considering common enough to necessitate a special program to handle. Perhaps there are tons of people willing to fix Apple products because tons of people need their Apple products repaired? That market doesn't really exist if the devices were "the most reliable things ever made" Like it's great that Apple will at least do these programs for the issues, but they also don't have a strong reliability record here, either.

chemmail 8y ago

You refer to Apple like only one person works there. There are hundreds of thousands of engineers making hundreds of products with thousands of suppliers. Have you even opened a few devices yourself? The engineering in most other phones are pretty trash compared to how easy it is to work on Apple mobile devices. Their iPads are the most reliable things ever made. I have almost never seen a truly dead iPad while anything Samsung tablet that does not power on goes in the trash. If you have an Apple mobile device you will find TONs of people willing to fix it. Other brands? Good luck. Their computing devices though...

JoeAltmaier 8y ago
There are only 100K total employees at Apple. Engineers number a small fraction of that. And not hundreds of products - the total is much less than 100, and only that high because of the different configurations of the same product. The reliability thing is true.
kllrnohj 8y ago
iPads may be Apple's unicorn then because right now there's an extended repair & replace program for the iPhone 6 plus, iPhone 6s, iPhone 7, iPhone 8, and iPhone X. The narrative that it's reliable & well-engineered doesn't at all match the fact that nearly every single phone they've made in the last few years needed a special warranty program for a common issue. And that's ignoring things like antennae-gate & bend-gate, too, these are issues that Apple themselves are considering common enough to necessitate a special program to handle. Perhaps there are tons of people willing to fix Apple products because tons of people need their Apple products repaired? That market doesn't really exist if the devices were "the most reliable things ever made" Like it's great that Apple will at least do these programs for the issues, but they also don't have a strong reliability record here, either.