I have parallels installed. I started using it at Parallels 6 and currently using Parallels 10. The latest version is Parallels 14. Don’t expect much from cus

I have parallels installed. I started using it at Parallels 6 and currently using Parallels 10. The latest version is Parallels 14. Don’t expect much from customer support. I bought parallels 10 just about 30 days before Parallels 11 came out. I talked to customer support and they simply said no to letting me instead get Parallels 11 even though the time period was so short. I understand it doesn’t say anywhere on their website about that they would honor new free versions if the old versions were purchased within a certain amount of time. But customer service is a thing and they don’t seem to care about it. All I I got was a short: sorry can’t help you. And I haven’t bought a new version since. I probably would have if they had offered me a upgrade back then. I’m still running windows 7 and I don’t need all the new bells and whistles new version of parallels offers. So it doesn’t bother me that I’m running a 4 year old version. Like another comment mentioned, they do use dark patterns. I can’t count how many times I’ve clicked on “Don’t show again” on the new version ad they show you when yours is outdated. Yet it still pops up to this day. I’ve never used their recommended settings. I just pick one and go back into the settings and change it to whatever I usually default to. All that said, their interface is a lot more polished than the other software. I’ve done research on VMware fusion, and I always read comments saying that Parallels is better. I haven’t tried fusion myself. I also love the fact that I can simply copy the parallels file if I need to mess with it and not have to worry about messing up my original install. For this purpose, I always keep a fresh copy of windows on my computer. Whenever I feel like I’ve added too much junk to my windows image, I simply delete it and make a copy of the fresh install and I’m on my way again. I’ve never used Parallels Access so I can’t comment on that. Let me know if I can answer any other questions.