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The people whose accounts they've closed by mistake are essentially fucked over because the company provides no information and no recourse. Stop making excuses
by babygoat 8y ago
The people whose accounts they've closed by mistake are essentially fucked over because the company provides no information and no recourse. Stop making excuses.
- chrismeller 8y ago> because the company provides no information and no recourse From what I've seen on Twitter it looks like Slack is asking people to email them so they can figure out what is going on and if they did in fact err in closing accounts. We'll see what comes of that, but it feels a bit premature to say that they've just cut people off and that's the end of the story.
- beat 8y agoThey don't? The biggest problem would be lost data, if the anti-spammer cleanup process doesn't back things up and they don't have a good way to recover. But you'd think they'd be happy to get back a paying customer. Non-paying customers, on the other hand... just how much effort are they worth?