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I wouldn't worry about this seriously. Do companies shut down accounts, yes. Do they do it poorly sometimes, yes. Should you always make sure your business i
by davismwfl 8y ago
I wouldn't worry about this seriously. Do companies shut down accounts, yes. Do they do it poorly sometimes, yes. Should you always make sure your business is protected against ANY third party service you use, yes. Does that mean you should avoid using these services, no.
You don't know the full story to these cases, you don't know what the person was doing/sending for fact. All we have is a shaming event posted on HN or reddit etc. Not saying the companies are right here, but you are considering things to be fact based on one side of the story and generally no actual facts beyond someone's statements. Someone stating something doesn't make it a fact, it is an opinion, proof is much different.
I have heard this about Stripe many times saying they shut down accounts, or Square as another example. I had my own situation where Square held up a little more than 20k in payments until I proved some details about my business. I did what they asked and had my money released in 24 hrs because I was within the terms of service and I had facts. 9 out of 10 times when people have these issues they are outside the terms of service or are playing loose with facts.
There are exceptions of course too, myself and many others have posted proof/facts around Paypal's deceitful practices of holding money even when you are within the terms of service and have called them ahead of time as required for certain events/transactions.
Also, just as a note, sometimes companies must act based upon legal situations and do something that they normally wouldn't. This happens more often in the U.S. when a company is dealing with foreign individuals or companies and not its own citizens. This is similar to any other Country and their governments enforcing their laws/rules, except at least in the U.S. there generally is some court involvement which provides some checks and balances.
- lwhi 8y agoIn my opinion it's probably worth discussing. I'm generally concerned if someone tells me not to worry.
- davismwfl 8y agoI do agree with you it is worth openly discussing. And I never said it is something to not worry about or discuss, my overall point is knee jerk reactions over opinions and not facts are useless and you should always be protecting your business from 3rd party services you use, regardless of what you read. But dismissing using quality tools because you read on some forum that a few people had their accounts disabled can just create chaos for your own teams. You have no clue what the facts are, and if you base doing business solely off subjection and hearsay you won't be in business long. Although, somewhat ironically, I do feel a healthy level of paranoia can be positive because it makes you ask more questions.
- tumahimikka 8y ago> I wouldn't worry about this seriously. > And I never said it is something to not worry about You're honestly one of the worst types of people
- davismwfl 8y agoTechnically I said not to worry seriously. There are reasons to question things but not worry seriously over it, at this point.