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Simple: it costs them money and resources to go through the process you described, whereas it costs them almost nothing to directly close the account and send a
by SentientNo4 8y ago
Simple: it costs them money and resources to go through the process you described, whereas it costs them almost nothing to directly close the account and send an automated message.
- Juliate 8y agoI wouldn't call "reputation" nothing or less valuable than money.
- user5994461 8y agoI've only ever seen one company actually have a "reputation" metrics mentioned in the employee onboarding or customer support and outages.
- starbeast 8y agoThe value of that intangible asset is called 'goodwill' and the market gives it a value. Worldcom had to slash around $80 billion dollars in lost 'goodwill'.