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There are 3 parts to a genuine apology. 1 we’re sorry 2 we messed up 3 here’s what we’re doing to fix it This is a poor attempt at an apology. It just shows
by armini 8y ago
There are 3 parts to a genuine apology.
1 we’re sorry
2 we messed up
3 here’s what we’re doing to fix it
This is a poor attempt at an apology. It just shows how desperately they acted to grow users with little to no regard for user privacy. That’s a typical footprint for a mercenary company, not one who’s mission is to respect its users.
Just look at how Apple apologized about their battery dilemma. Here’s a great way to show you care about your users https://www.apple.com/au/iphone-battery-and-performance/ https://www.apple.com/au/iphone-battery-and-performance/
- jhacker123 8y ago> Just look at how Apple apologized about their battery dilemma. Here’s a great way to show you care about your users In Apple's case, users are also customers and everybody take genuine care about their customers. In Fb's case, users are not their customers, they are product for them. and product are meant to be for sell, and this is what they do.
- CaptainZapp 8y agoIn addition : Apolgies become far less effective if you start to sound like a broken record[1] [1] https://www.fastcompany.com/40547045/a-brief-history-of-mark-zuckerberg-apologizing-or-not-apologizing-for-stuff https://www.fastcompany.com/40547045/a-brief-history-of-mark...
- bertil 8y agoThis is all the more confusing that Facebook internally is genuinely great at that. I was hoping that with Schrage out, those half-assed statements would be gone but nope…