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What did I just read? Is this a legitimate Facebook post? Are they actively trying to defend and justify their actions? First step in crisis management would b
by kerng 8y ago
What did I just read? Is this a legitimate Facebook post? Are they actively trying to defend and justify their actions? First step in crisis management would be to acknowledge the crisis for what it is. Without that stage Facebook will never get out of this. It's like Microsoft's security before Bill Gates's trustworthy computing memo. Facebook you have to change.