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I am sad to see that Logitech has fallen into the business model of technological churn. I've found their devices (I've owned a few mice, a keyboard, some spea
by all2 8y ago
I am sad to see that Logitech has fallen into the business model of technological churn.
I've found their devices (I've owned a few mice, a keyboard, some speaker setups) to be durable, well designed, and comfortable to use. Their industrial and UX design teams are top notch.
Somebody up the marketing side of the chain should do some math and figure out how to not disenfranchise users. Maybe lock down unofficial APIs and require authentication of devices (which legitimate users could do). Or something. There are lots of options that don't involve pissing off satisfied customers.
But devolving into 'we want to sell new system X, let's brick some old devices' is a great way to drive people away from a brand entirely.
- jjeaff 8y agoAnd while the diy community market share is usually pretty small when it comes to things like the Google hub, I would bet that a pretty large chunk of harmony hub sales are diy people that are/were interested in the local API. I think harmony is shooting itself in the foot here.
- philtar 8y agoWhat UX team? Their Harmony software is atrocious. It feels like a badly designed flash application. G Hub is broken as hell. LGS is kind of OK but not going to win any UX awards. Am I missing anything?
- all2 8y agoI mean UX for their hardware. All of the stuff I've owned has been lovely to use. I've not had to try any of their software.
- sebasmurphy 8y agoI hate how they redesign their mice every year. Loved my g500 and it's brethren. Some of the best mine that I ever owned. However the new versions have super sharp edges and aren't as comfortable to hold. They look extreme and have more better lazers. I guess that's what the fortnite kids want or so says the marketing department.