Uptime for themselves != Uptime for customers You absolutely have to consider TOS, account disablement, and other service provider-caused downtime. And from w

Uptime for themselves != Uptime for customers You absolutely have to consider TOS, account disablement, and other service provider-caused downtime. And from what I've seen, no uptime calculation adds in account issues like this. And I'd really like to see how fast their resolution is.