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Mailchip seems to be in the wrong, but ignorance isn't the same as a lie. I bet you people just assume or their manager doesn't know either. Why was my accoun
by baldfat 8y ago
Mailchip seems to be in the wrong, but ignorance isn't the same as a lie.
I bet you people just assume or their manager doesn't know either.
Why was my account suspended -
https://mailchimp.com/help/why-accounts-get-suspended/ https://mailchimp.com/help/why-accounts-get-suspended/
- brewdad 8y agoThe first level support person isn't lying if he/she doesn't truly know whether the data is recoverable. A manager higher up, who approved the script and knows better, is lying however. To the end user it makes no difference who the liar is, only the the lie is being told.
- mirimir 8y agoBut that end with: > If we suspended your account, we'll contact you as soon as possible to let you know why, and to give you details on how to fix the situation. And that's clearly a lie, based on OP's experience, and those of other commenters.