Hacker News is where you go, when customer support does not respond, or (in this cased) responds so poorly you feel the need to tell the "tech world". Besides

Hacker News is where you go, when customer support does not respond, or (in this cased) responds so poorly you feel the need to tell the "tech world". Besides Twitter, I'd say the best way to shame a tech company would be Hacker News, given how many employees of said tech company and other influential people frequent this forum.