Rationally I understand that people such as this sender are not representative; most individuals who bother to contact us have only kind and/or constructive thi

Rationally I understand that people such as this sender are not representative; most individuals who bother to contact us have only kind and/or constructive things to say. But over the years these isolated haters have dumped a lot of their bile onto me, and it's hard to resist the corrosion indefinitely. That being said, posting that nasty email here is part of my strategy for maintaining a rational view of it. It's less destructive out in the light.