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UPDATE (since I can no longer edit): SmugMug appear to have a (secret?) data portability request form. I contacted support, and then got a special link to a fo
by gingerlime 8y ago
UPDATE (since I can no longer edit):
SmugMug appear to have a (secret?) data portability request form. I contacted support, and then got a special link to a form to fill. I was promised it would include all my data after explicitly asking also about video metadata... It should take up to 30 days according to them. I'm waiting to see how this pans out. Will keep updating it on the blog post[0]
[0] https://blog.gingerlime.com/2018/smugmug-video-data-loss/ https://blog.gingerlime.com/2018/smugmug-video-data-loss/