Yeah I've seen a few patterns with the worse companies... * "We've already fixed it" (we haven't but we don't want to pay up, and a fix mysteriously appears

Yeah I've seen a few patterns with the worse companies... * "We've already fixed it" (we haven't but we don't want to pay up, and a fix mysteriously appears a month or three later) * "This is not eligible" (we don't actually care) * Silence * Legal threats ("send us your address so we can send you something for this", and a C&D turns up)