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Speaking as a customer, the things I like about InstaCart are: 1. Reliable delivery time schedules available — usually today — or worst case tomorrow. 2. Serv
by bradknowles 8y ago
Speaking as a customer, the things I like about InstaCart are:
1. Reliable delivery time schedules available — usually today — or worst case tomorrow.
2. Service of multiple stores, so that we can get things from them we couldn’t get from Whole Foods.
One thing I dislike about InstaCart is when we order things like a half-gallon of refrigerated almond milk, and they instead give us the tetrapack quart of unrefrigerated almond milk. I specifically ordered the particular product and size I wanted, and I know the store has it in stock. So, why the fuck do you seem to think it’s okay to make random stupid substitutions like this?!?
I do appreciate the Whole Foods has a delivery service, and I trust that their pickers will do a better job of actually giving me what I ordered. But if I order it today, then I want it delivered today or tomorrow, and in a reasonable time window on that day. And don’t just leave the stuff on my front porch, like you do with packages.