> For that reason I'm less trusting of anything that is touting BBB support What is important is that those companies care about BBB and are quick to fix the i

> For that reason I'm less trusting of anything that is touting BBB support What is important is that those companies care about BBB and are quick to fix the issue. If they didn't care about BBB I wouldn't have gone that route. Same with Twitter. Some companies can be shamed into helping by posting on Twitter. If they didn't care about Twitter, it doesn't nothing using that medium to get help.