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Another way to deal with Comcast is to go in to their local customer service office. The people there are real, live in the same town, etc and generally can sol
by ams6110 8y ago
Another way to deal with Comcast is to go in to their local customer service office. The people there are real, live in the same town, etc and generally can solve any issue and will do so with no BS. At least that's my experience.
When I've tried dealing with someone in their call center, it's been much more frustrating.
- acdha 8y agoUnfortunately sometimes they’re woefully understaffed. When we lived in New Haven they never had a line less than 20 deep and it was clear that they just needed not to skimp on staffing because the people were working as quickly as they could.
- ddunkin 8y agoIt's more like the DMV, pick a number, sit in the large waiting area for 30 minutes, just to get someone who doesnt really want to be there either.