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Customers got emails a few days before this, and they're getting a lot of help. It's easy to criticize but I think they're handling it pretty well.
by mrkurt 8y ago
Customers got emails a few days before this, and they're getting a lot of help. It's easy to criticize but I think they're handling it pretty well.
- smalter 8y agoyou're the kind person helping me move from backplane to fly.io!
- mrkurt 8y agoThat's me!
- ineedasername 8y ago"A few days before this" really isn't "handling this pretty well". It's great that they (you?) are offering some assistance in transitioning to an alternative, but it's still a very crappy situation for customers during the holiday season with many people taking extra time off.
- lallysingh 8y agoConsidering the fact that they're going out of business, I wonder how many customers that is? Still a shitty time of year to do it, and a horribly small time window.
- kodablah 8y agoNot trying to criticize as I don't know the reasoning behind the decisions, hence my questions.