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Their support site is far more valuable than the landing page. From the main support index at https://support.google.com/googleone/ https://support.google.com/
by floatingatoll 8y ago
Their support site is far more valuable than the landing page.
From the main support index at https://support.google.com/googleone/ https://support.google.com/googleone/ here are various tidbits of useful content that the surrounding HN comments wished for (sorry, none describe the "expert help" available):
"Get Google One":
https://support.google.com/googleone/answer/9004013 https://support.google.com/googleone/answer/9004013
> With Google One, you get more storage, help from experts, and extra member benefits. You can share your membership with up to 5 family members.
"How your existing storage works with Google One":
https://support.google.com/googleone/answer/9004014 https://support.google.com/googleone/answer/9004014
> You'll get storage through your Google One membership, which will become your new storage limit. You'll no longer buy storage through Google Drive.
"Claim a Benefit":
https://support.google.com/googleone/answer/9003266 https://support.google.com/googleone/answer/9003266
> Google One hotel deals depend on the day, time, and other factors. There might not be a deal for every hotel search.
https://support.google.com/googleone/answer/9080668 https://support.google.com/googleone/answer/9080668
"Learn where Google One is available":
> Create or join a family; Use Google Play Family Library; Subscribe to the Google Play Music family plan; Use a family calendar
- tmoravec 8y agoHow on Earth are hotel discounts related to cloud storage?
- codebeaker 8y agoMy guess would be a slow introduction of concierge type services linked into their phone AI thing that they launched 6 months ago to great fanfair, and a general move from software service companies (and my bank.) into offering concierge type services in general.
- nolok 8y agoBanks have been doing concierge for ages, if you're at a "expensive enough" level (and it's not as expensive as one first might assume, my bank offers a full concierge service for 10 000€ / year that's basically "it's 2 am and you want something specific and you're wherever, call this number and we'll find it for you"). I don't think tech companies can compete with that; if you want a concierge on retainer you want a guy you can talk to and explain your weird request. Nobody is paying 10+k a month to get a "barely close enough" answer. I also don't believe that's what they aim. Instead they intend to go for the "fake concierge, but close enough": tie-ins into all their sub products, in an unified subscription and interface, at a small fraction of the cost. Oh you want an hotel ? We have that. Renting a car ? Buying a musical instrument ? Make a reservation at a restaurant ? Done. Oh, you want that actually unique request that does not get enough volume by month to be a business on its own ? No, we don't do that, but here is the google search results for it. In other words, I believe Google One aims to play in the same court as Amazon Prime.
- floatingatoll 8y agoFounder’s Club is a good example of the mid-tier concierge services, as it exists exclusively to provide concierge-like discounts for a specific demographic target at a significant enough to overcome the “not enough volume” concern that banks face. These discount services have one critical weakness for most of us: you must spend at least 10x the membership fee each year on compatible services to benefit from the discounts. If you don’t spend at least $2000/year on eligble costs, paying $200/year for discounts rarely makes any sense once you add up the money saved. Credit cards try to democratize through “points” but the same math applies when comparing to a debit card.
- aaronharnly 8y agoYeah, the hotel benefits creep me out. At first glance, it’s an iCloud-like storage plan, fine. But reading more and finding the hotel benefits makes me think “oh right, Google wants to track everything I do online and offline and sell my info to advertisers.”
- dmix 8y agoYep it creates a direct connection between a cloud service and what you type in Google search box. That... seems strange. It make it sound like a repository for all of your data/activity on all Google services not just, you know, the data you upload to their cloud service.
- IIAOPSW 8y agohotels are cloud storage for people?
- guide42 8y agoYes.
- PurpleRamen 8y agoMaybe they try to move toward aAmazon Prime-Style "one subsription to feed all your live-areas"-Service. Next time they might add pLay store-flatrates for books, video, music, apps and then combine it with youtube premium.
- dta5003 8y agoIt doesn't even include a messaging platform!
- floatingatoll 8y agoThey’re both offered by Google.