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> The American notion of staff that hovers over and/or badgers you constantly is largely absent. This is a straw man. Nobody in the US expects this - and in fa

> The American notion of staff that hovers over and/or badgers you constantly is largely absent. This is a straw man. Nobody in the US expects this - and in fact, it's rare that this even happens. At most the server will "interrupt" you once once your food arrives to check in, and even that varies by restaurant. > In many countries, customers expect to be left alone until they signal the wait staff for something I think you're missing what people are talking about when they talk about "terrible or slow service" in Europe. It's not that they wait for you to signal to them, but that they take so long to appear where you can find them in the first place, and that once you do grab their attention, they still take ages to actually come and serve you. They're not necessarily doing anything important or urgent (chatting idly with their coworkers, wiping down the bar, what have you), and it's eminently clear that they simply don't view providing prompt and effective service to customers as their priority. I could give countless stories of how slow and inefficient service in Europe tends to be, or even how downright rude servers can be. For the record, yes, this is a strictly European phenomenon. There are plenty of other places in the world (both where tipping is expected and where it isn't) where this is not an issue.

dragonwriter 8y ago
> At most the server will "interrupt" you once once your food arrives to check in My experience is that is closer to a (frequently exceeded) minimum in US restaurants offering full table service than a maximum (except for the rare case where the server completely disappears and neither checks nor can be summoned without accosting a busser or some other server, but those are presumably employee failures and not restaurant practice.)
- zdragnar 8y ago
  Having lived in the US all my life, service typically goes as follows: Host seats you Waiter delivers menus, asks if you want drinks Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later Waiter delivers food Waiter comes back in 5 minutes to make sure it's to your liking Waiter comes back to ask if you want dessert, and if not, hands you the bill. If you've taken a long time to eat, they may return once or twice to keep your drinks topped off. That's it. It's formulaic and quite standard. In my decades of living in various states, I've never had an experience like I see EU folk on here complain about.
  - dragonwriter 8y ago
    Having also lived in the USA all my life, several rounds of checking in if they can get anything else, refill drinks, and/or clear plates are also common, though not universal (and better—read, roughly, more expensive—establishments will do much of that without asking and so interrupt less for the same end result.)
    - irascible 8y ago
      Yeah. And that often bugs the shit out of me. I know they are doing the excessive attention thing, angling for a bigger tip.. which.. I already tip minimum 20% but they don't know that.. and there's no protocol for "everything is fine please leave me/us alone", not to mention, it puts the power dynamic in stark relief, which is not what I'm eating out for. I'm currently vacationing in mexico, and it's delightful to not have hovering service. Pay your staff a living wage.
  - ksec 8y ago
    >Waiter delivers menus, asks if you want drinks Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later Waiter delivers food Waiter comes back in 5 minutes to make sure it's to your liking Waiter comes back to ask if you want dessert, and if not, hands you the bill. > Which in certain places is precisely too much? What is considered to be minimal and norm by some, is too much by others. I will ask for Drinks, I will ask to place orders, I will ask for desert when I want to, I will tell you if the food is bad, or more like I will not tell you and leave it on the plate. Don't come and talk to me with small talks, I am enjoying my time with my guest. And I will ask for bills The only thing the waiter have to do is to keep an eye on the table from time to time because he or she should know what the stages of that table is up to. You see, that is the difference with expectation. Push and Pull. Americans expect the Services to be Pushed to them, while many others expect services only when asked, Pull. ( I wish I could think of a HTTP jokes here ) As to the tipping culture, in some places it is absolutely insulting to tip. And no, A Glass of water is not a standard part of services before you ask.
albedoa 8y ago
> Nobody in the US expects this - and in fact, it's rare that this even happens. At most the server will "interrupt" you once once your food arrives to check in, and even that varies by restaurant. I live in the North East, and not only does a typical experience involve frequent table visits, it is an increasingly popular topic when discussing restaurants and sharing or writing reviews. People will raise it before mentioning the food!
craftyguy 8y ago
> Nobody in the US expects this GP did.

dragonwriter 8y ago

> At most the server will "interrupt" you once once your food arrives to check in My experience is that is closer to a (frequently exceeded) minimum in US restaurants offering full table service than a maximum (except for the rare case where the server completely disappears and neither checks nor can be summoned without accosting a busser or some other server, but those are presumably employee failures and not restaurant practice.)

zdragnar 8y ago
Having lived in the US all my life, service typically goes as follows: Host seats you Waiter delivers menus, asks if you want drinks Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later Waiter delivers food Waiter comes back in 5 minutes to make sure it's to your liking Waiter comes back to ask if you want dessert, and if not, hands you the bill. If you've taken a long time to eat, they may return once or twice to keep your drinks topped off. That's it. It's formulaic and quite standard. In my decades of living in various states, I've never had an experience like I see EU folk on here complain about.
- dragonwriter 8y ago
  Having also lived in the USA all my life, several rounds of checking in if they can get anything else, refill drinks, and/or clear plates are also common, though not universal (and better—read, roughly, more expensive—establishments will do much of that without asking and so interrupt less for the same end result.)
  - irascible 8y ago
    Yeah. And that often bugs the shit out of me. I know they are doing the excessive attention thing, angling for a bigger tip.. which.. I already tip minimum 20% but they don't know that.. and there's no protocol for "everything is fine please leave me/us alone", not to mention, it puts the power dynamic in stark relief, which is not what I'm eating out for. I'm currently vacationing in mexico, and it's delightful to not have hovering service. Pay your staff a living wage.
- ksec 8y ago
  >Waiter delivers menus, asks if you want drinks Waiter returns with drinks, asks if you're ready to order, and if not, comes back 5 min later Waiter delivers food Waiter comes back in 5 minutes to make sure it's to your liking Waiter comes back to ask if you want dessert, and if not, hands you the bill. > Which in certain places is precisely too much? What is considered to be minimal and norm by some, is too much by others. I will ask for Drinks, I will ask to place orders, I will ask for desert when I want to, I will tell you if the food is bad, or more like I will not tell you and leave it on the plate. Don't come and talk to me with small talks, I am enjoying my time with my guest. And I will ask for bills The only thing the waiter have to do is to keep an eye on the table from time to time because he or she should know what the stages of that table is up to. You see, that is the difference with expectation. Push and Pull. Americans expect the Services to be Pushed to them, while many others expect services only when asked, Pull. ( I wish I could think of a HTTP jokes here ) As to the tipping culture, in some places it is absolutely insulting to tip. And no, A Glass of water is not a standard part of services before you ask.

albedoa 8y ago

> Nobody in the US expects this - and in fact, it's rare that this even happens. At most the server will "interrupt" you once once your food arrives to check in, and even that varies by restaurant. I live in the North East, and not only does a typical experience involve frequent table visits, it is an increasingly popular topic when discussing restaurants and sharing or writing reviews. People will raise it before mentioning the food!

craftyguy 8y ago

> Nobody in the US expects this GP did.