This kind of falls into the same problem as wikis though. It requires people to A. remember it's there and B. be actively monitoring it for questions. We have o

This kind of falls into the same problem as wikis though. It requires people to A. remember it's there and B. be actively monitoring it for questions. We have one at my location and I constantly forget it's a thing. With something like this tool it puts it right in a primary communication tool.