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and in the end, who will take your orders in the restaurant?
by loriverkutya 8y ago
and in the end, who will take your orders in the restaurant?
- logfromblammo 8y agoThe app will alert you when your food is ready at the pass-through. TBH, some restaurants can benefit more from this than others. Portillo's strikes me as one that could greatly benefit from more judicious use of automation. By my count, every order is taken at least two times, and recorded at least three times. This has no doubt contributed to my orders being at least 20% wrong every single time I have eaten there. I have no idea how they can stay in business. The payment system has one version of the order. The kitchen system has another version of the order. The bag has yet another shorthand version. Each version is worked by a different employee, but no one ever cross-checks. Madness.