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As an aside, the NHS website is an absolute joy to use. From the legibility of the type to the navigation, also the style of writing is generally top notch IMHO
by jspash 8y ago
As an aside, the NHS website is an absolute joy to use. From the legibility of the type to the navigation, also the style of writing is generally top notch IMHO.
Regarding the design, I remember when Google products gave me a similar feeling. Sadly, with "Material Design" usability has sunk to some weird place where I continually ask "where do i click? what CAN i click? stop sliding things around!" in frustration.
Apologies for going off topic (and the mini rant).
- thom 8y agoWorth pointing out that a lot of the good work NHS Digital do is inspired[1] by approach that the Government Digital Service did on other public service sites[2]. Over the last 5-10 years, basically every UK government website I've had to click on has slowly become sane and usable because of the GDS's work. 1: https://digital.nhs.uk/blog/transformation-blog/2018/defining-digital-standards-for-the-nhs https://digital.nhs.uk/blog/transformation-blog/2018/definin... 2: https://www.gov.uk/service-manual/service-standard https://www.gov.uk/service-manual/service-standard
- qwerty456127 8y agoOther governments all over the world should really copy that...
- kace91 8y agoAbsolutely. I can tell apart my country's official government sites from scams because the legit one will give warnings about it being potentially dangerous... Certificates that won't work, services that can only be used during business hours, and similar dumbfounding behaviour is all over the place.
- MarkMc 8y agoI agree - I'm writing code to submit VAT returns online and am impressed by the clear documentation and REST API provided by HMRC: https://developer.service.hmrc.gov.uk/api-documentation/docs/api https://developer.service.hmrc.gov.uk/api-documentation/docs...
- TheOtherHobbes 8y agoGDS are really very good. The UK has a lot of political problems. But we also have some seriously talented people doing absolutely outstanding work.