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In general none of this is really the case though. The people who tipped you well were probably just good tippers. Now maybe you do make objective judgments abo
by davidcbc 8y ago
In general none of this is really the case though. The people who tipped you well were probably just good tippers. Now maybe you do make objective judgments about the quality of service that you receive, but the general population doesn't.
https://www.marketwatch.com/story/tipping-doesnt-reward-good-behavior-1301325538049 https://www.marketwatch.com/story/tipping-doesnt-reward-good...
https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?article=1110&context=articles https://scholarship.sha.cornell.edu/cgi/viewcontent.cgi?arti...
- leetcrew 8y agoI've read similar studies before. I certainly believe that customers aren't objective judges of service quality, but I simply can't believe there is no correlation between tips and service quality. everyone in the front of house knows who tips well and treats them at least a little differently. I suspect the causality is reversed. rather than good service being rewarded by good tips, people generally tip the same amount wherever they go, and after a while they start to get recognized and receive better service.