I wonder why this received so much attention. I'm not a JIRA advocate, but the author seems to have missed a lot of what JIRA is about and is just venting about

I wonder why this received so much attention. I'm not a JIRA advocate, but the author seems to have missed a lot of what JIRA is about and is just venting about some badly managed project he experienced, and, as most of of us do, is blaming the tool for the human mistakes. There's somewhere a conversation worth having, like how everything is an issue on JIRA (which most open source projects follow anyway) and indeed how agile methodology seems to to push us to forget about the big picture sometimes, but certainly blaming the tool for granularity issues of the stories is completely unfounded. Besides, it works - I've delivery many projects using the tool effectively, even if sometimes I wish all I had was a kanbam.