3 ms·

Worth pointing out that at the time of this guy's tenure, and for many years afterwards, the way you authenticated yourself while booking a rewards reservation

by nazca 8y ago

Worth pointing out that at the time of this guy's tenure, and for many years afterwards, the way you authenticated yourself while booking a rewards reservation with SPG via the phone was to verbally tell the agent your online password. Like, WTF.

rdl 8y ago
The SPG password for phone has been a different password from the web login password for as long as I can remember (2014?)
- nazca 8y ago
  Yes, I remember them being the same from 2005-ish through to about 2011-2012 ish. This guy was at SPG until 2006.