3 ms·
It's definitely an interesting report of some of Brex's aggregate data, but certain statements are inaccurate and misleading. Not sure if this was intentional o
by a13n 8y ago
It's definitely an interesting report of some of Brex's aggregate data, but certain statements are inaccurate and misleading. Not sure if this was intentional or not.
For example:
> CRM: 61% of startups use Copper (formerly) ProsperWorks for their CRM
Then below:
> CRM: Salesforce 13.0%, Pipedrive 26.1%, Copper 60.9%
That adds up to 100%. So startups don't use any CRMs other than those three? Bullshit. Therefore that "61% of startups use Copper" statement is also false.
Also weird that they think Intercom is customer support software, cause it's more of a CRM for us and everyone we know.
- sbr464 8y agoMaybe they are not including the numbers of unknown and/or didn’t enable crm integration, etc? I know my second company uses Brex, doesn’t use one of those 3, but only has our accounting software linked to Brex, not our crm.
- hdubugras 8y agoExactly.
- hdubugras 8y agoHey, thanks for reading. Yes we should have been more clear that generalizing our data implies that "61% of startups use Copper", but as we don't have universal coverage across every company (yet) we'll have some missing information. As for Intercom, that's interesting we use it mostly for support chat.