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Zoom won't really help you with the above situation which is mainly users having their microphones disabled etc. We're building a virtual classroom solution an
by kabes 8y ago
Zoom won't really help you with the above situation which is mainly users having their microphones disabled etc.
We're building a virtual classroom solution and we now always force every user to go through a wizard which checks their audio and video, clearly marks when there is no sound being received and connects them to a support person to help them resolve their AV issues before they can join the meeting.
It's a little annoying for the person who wants to join, but the experience for the people already in the meeting/classroom is much better.
- cal5k 8y agoZoom actually does some neat things, like detecting audio problems and attempting to fix them automatically (on Mac it restarts CoreAudio I think).
- hatchoo 8y agoIs the product you are building out already?
- kabes 8y agoWe are currently testing with some early customers and now about to go broader. We only sell to universities though, so it's hard to demo. Here's an article with more info from one of our customers that gives you a look into the product: https://awaytolearn.iese.edu/ieses-virtual-room-online-learning-reinvented/ https://awaytolearn.iese.edu/ieses-virtual-room-online-learn... One interesting part is that, just like in a real classroom, by default everybody is unmuted. So you can have discussions with 80 students and one or multiple teachers. This makes stuff like echo cancellation, reducing the noise floor etc. a big part of the problem we attempt to solve.