2 ms·Now the ratepayers have a lot of skin in the game in terms of wanting the company to act properly.by davidw 8y agoNow the ratepayers have a lot of skin in the game in terms of wanting the company to act properly.mertd 8y agoWhat leverage do they have against a monopoly? Turn off their fridge?davidw 8y agoMonopolies have a decent amount of government oversight - more or less depending on the locale, but probably more in a place like California. This is something people can influence.