3 ms·

Can't confirm this experience. I have auto-upload enabled, and I've never had any issues with my pictures not syncing. Did you check the upload status on your p

Can't confirm this experience. I have auto-upload enabled, and I've never had any issues with my pictures not syncing. Did you check the upload status on your phone during this time? Pictures can get very heavy, and it might just need more WiFi time to upload 20 of them.

kop316 8y ago
I also have auto-upload enabled, and syncing works perfectly whether I am on the same network or an outside network. Perhaps the grandparent commentor is using an older version of the android client or server?
- berkes 8y ago
  I do see some issues with really large files. Files over 50Mb. My server has limits imposed and the resulting error is not communicated back to me on the app. The app merely states "Failed to upload". For me, this is the only issue I ever get, but without knowing the cause it does feel very "random". In my case, I managed to track it down and, by knowing what causes the sync issue, I can avoid it, or ignore it. Could be that grandparent has this issue too bu her/his server is set to much lower limits even?
  - kop316 8y ago
    That could be it. IIRC, the upper limit of file upload size was tied to RAM (had something to do with PHP and how it handed uploads)?
Jnr 8y ago
Their auto upload on Android doesn't work properly. On iOS they offer initial upload of all files, on Android it doesn't happen.
- mirkules 8y ago
  On iOS it takes forever. Days. The upload rate is slow as hell.
  - jospoortvliet 8y ago
    All depends on your server and settings and network of course... But the mobile clients could probably do more uploads in parallel, like the desktop client does. Just keep in mind it uploads the original files, not, like eg whatsapp, downsized, compressed one that is 1/10th the size...
    - mirkules 8y ago
      Not sure why you’re downvoted - those are legitimate questions. I’m on a local network over WiFi. The “server” is a RPi3+ with an extrernal USB 3 drive. Granted, I don’t expect it to be blazing-fast, but not 3-5 pictures-per-hour slow either. Something is fundamentally broken on the iOS app especially since both the Windows and OSX clients are much faster (same network).
      - jospoortvliet 8y ago
        3-5 pics per hour is indeed insane, that is a certainly some bug. Especially if it is iOS specific. Be sure to file the bug with as much info as possible (see if you can probe network activity or just see if the app uploads a file and waits for 10 minutes or something...) We do very frequent releases so perhaps it'll just be fixed at some point ;-) Good luck and sorry for the problem!
        mirkules 8y ago
        Thanks, I appreciate it. I may try it again now that you said that - it’s been a solid year since I installed it (version 10?) right after the split from OwnCloud. I often find myself in your shoes in my daily work - answering frustrated users’ emails - but it’s funny how when the tables are turned, I am reminded how something as simple as “we fix stuff frequently, and sorry for the problem” makes a huge difference in product perception. Also, it’s a free product, you don’t owe me an apology at all, but thanks!

kop316 8y ago

I also have auto-upload enabled, and syncing works perfectly whether I am on the same network or an outside network. Perhaps the grandparent commentor is using an older version of the android client or server?

berkes 8y ago
I do see some issues with really large files. Files over 50Mb. My server has limits imposed and the resulting error is not communicated back to me on the app. The app merely states "Failed to upload". For me, this is the only issue I ever get, but without knowing the cause it does feel very "random". In my case, I managed to track it down and, by knowing what causes the sync issue, I can avoid it, or ignore it. Could be that grandparent has this issue too bu her/his server is set to much lower limits even?
- kop316 8y ago
  That could be it. IIRC, the upper limit of file upload size was tied to RAM (had something to do with PHP and how it handed uploads)?

Jnr 8y ago

Their auto upload on Android doesn't work properly. On iOS they offer initial upload of all files, on Android it doesn't happen.

mirkules 8y ago
On iOS it takes forever. Days. The upload rate is slow as hell.
- jospoortvliet 8y ago
  All depends on your server and settings and network of course... But the mobile clients could probably do more uploads in parallel, like the desktop client does. Just keep in mind it uploads the original files, not, like eg whatsapp, downsized, compressed one that is 1/10th the size...
  - mirkules 8y ago
    Not sure why you’re downvoted - those are legitimate questions. I’m on a local network over WiFi. The “server” is a RPi3+ with an extrernal USB 3 drive. Granted, I don’t expect it to be blazing-fast, but not 3-5 pictures-per-hour slow either. Something is fundamentally broken on the iOS app especially since both the Windows and OSX clients are much faster (same network).
    - jospoortvliet 8y ago
      3-5 pics per hour is indeed insane, that is a certainly some bug. Especially if it is iOS specific. Be sure to file the bug with as much info as possible (see if you can probe network activity or just see if the app uploads a file and waits for 10 minutes or something...) We do very frequent releases so perhaps it'll just be fixed at some point ;-) Good luck and sorry for the problem!
      - mirkules 8y ago
        Thanks, I appreciate it. I may try it again now that you said that - it’s been a solid year since I installed it (version 10?) right after the split from OwnCloud. I often find myself in your shoes in my daily work - answering frustrated users’ emails - but it’s funny how when the tables are turned, I am reminded how something as simple as “we fix stuff frequently, and sorry for the problem” makes a huge difference in product perception. Also, it’s a free product, you don’t owe me an apology at all, but thanks!