That stood out to me too. It’s obviously untrue. There are many reasons people do things they would rather not: necessity, obligation, habit, addiction, switchi

That stood out to me too. It’s obviously untrue. There are many reasons people do things they would rather not: necessity, obligation, habit, addiction, switching costs, network effects, and more. Furthermore, just because people like something, it doesn’t follow that it’s good for them or for society at large. Or that they couldn’t get the thing they like without it being hitched to a lot of things they don’t like. Facebook’s “crisis” has nothing to do with whether people like the service or not. It’s that more people are realizing that it’s not worth the cost.